Payments and Shipping

Payment is via PayPal, so don’t worry about sending a payment until after you and I have talked and sorted out all the details. I can give you a quote for your build, of course, but typically I don’t send an invoice until I’m ready to start your build. I can also give you an idea of what the shipping will be, but since the post office tends to raise its rates pretty much by surprise, then when I actually send you the invoice, I will re-calculate the shipping at that time. If there is a change in shipping costs, I’ll make sure you’re aware of it. Naturally, the invoice needs to be paid in full before I ship your whip to you.

As for shipping, domestically so far I use the United States Postal Service (USPS) exclusively. For tiny items (like the Baby Basilisk) I can ship First Class, but for most everything else I use Priority Mail, which includes tracking and tends to be a lot faster.

For international shipping, I use USPS Priority Mail International, which takes about 6 to 10 days to deliver. While the package is traveling in the US, you can track it using the USPS postal tracking site. Once it crosses the border, then in MOST cases you can simply use that country’s postal service to track the package using the same tracking number (which also happens to be the customs form number). I do NOT use First Class for international shipping, because they HAVE lost packages when I’ve done so.

International shipping also entails customs and other taxes for you, the receiver, based on the declared value of the item you’re receiving, payment of which is between you and your customs officials. Please do not ask me to risk my livelihood by fudging the numbers on the customs form for your order.

As always, if you have questions, please don’t hesitate to ask!